24/7 AI Voice Assistant
Never put a customer on hold again—DineFlow's voice agent greets every caller and handles their requests with precision. It answers calls instantly, in a natural human-like tone, and provides accurate information about your restaurant.
English, Arabic, Japanese, and Spanish (voice + chat detection)
Uses caller ID when present—guests are not asked for their number again
Shadow Mode: draft bookings for host approval before anything commits
Vapi voice with ElevenLabs; website chat with streaming fallback
Live, Paused, and Shadow AI modes from the operator dashboard
The AI can also route complex requests to your staff when needed, ensuring every customer gets the right level of attention.
Centralized Knowledge Base
Your restaurant's info, at the AI's fingertips
DineFlow includes a content management area where you input your menu, hours, policies, and more. The AI uses this information to answer questions accurately and consistently—so your customers always get correct, up-to-date information.
Easy to update—edit your menu and hours in seconds
Always accurate—AI uses your latest information
Consistent answers—every caller gets the same quality response
Complete control—you manage what the AI knows
Update today's specials or holiday hours instantly—the AI will use your latest information on the very next call.
Grilled Salmon with Seasonal Vegetables - $28
Sample dashboard preview
ExampleCalls Answered
1,247
+23%
Reservations Made
892
+18%
Missed Calls Recovered
186
+42%
Weekly Call Volume
Real-Time Analytics
Insights on every call and customer request
A unified dashboard monitors calls, chats, and reservations—volume answered, approvals pending, and booking outcomes. Identify peak call times and common questions; revenue attribution tiles are on the product roadmap.
Track every call, reservation, and customer inquiry in real-time
See peak call times to optimize staffing decisions
Missed-revenue tile: dollars caught this week from answered calls
CSV export of reservations and call logs from the dashboard
See exactly how DineFlow is boosting your revenue with real numbers. Every call, every reservation, every insight at your fingertips.
What we connect to today
POS and reservation-marketplace integrations are on the roadmap—only listed here when they ship.
Vapi + ElevenLabs
AI phone host on your restaurant line
Website widget
Embeddable chat on widget.dineflow.ai
Stripe
Subscriptions and billing portal in-app
DineFlow API
api.dineflow.ai for config, reservations, and chat